Welcome to mysupport

mysupport is the on-line support centre for customers of all emediamax UK Group brands. This service provides support for all customers of thewebdepot.co.uk, promomanager.co.uk and first4host.co.uk. You can also submit account and billing enquiries to us via this service. The mysupport service allows us to track and manage your queries or issues effectively to ensure that we can answer your queries and resolve any issues as soon as possible. We aim to respond to all tickets within 48 hours. The service is available 24 hours and day, 7 days a week.



Open A New Ticket

Please supply as much information as possible to enable us to answer your query or resolve your issue as soon as possible for you. To update a previously submitted ticket, please use the section to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.



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